Libro de Reclamaciones — Swappers

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EU services under MiCA via a licensed partner · Virtual asset service provider supervised in Peru (UIF-Perú · SBS)

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COMPLAINTS BOOK — Under Peru's Consumer Protection and Defence Code, SWAPPERS S.A.C. keeps a virtual Complaints Book (Libro de Reclamaciones). Open the Complaints Book

SWAPPERS S.A.C. operates as a Virtual Asset Service Provider (VASP, PSAV) and is subject to supervision by UIF-Perú exclusively for the prevention of money laundering and terrorist financing. This status is not a banking or financial licence and does not authorise taking deposits from the public. Certain products may be provided by specialised third parties, who will be identified before contracting where applicable.

Services are directed exclusively to persons over eighteen (18) years of age and to admitted business clients. Virtual assets carry risks and may lose all or part of their value. Review the Risk Disclosure before trading.

The binding legal wording is the Spanish text; other languages are courtesy translations.

SWAPPERS S.A.C.RUC 20613830082Av. Javier Prado Este N.º 4200, Dpto. 301, Int. S6L, Urb. Santa Constanza, Santiago de Surco, Lima, Perúinfo@swappers.app

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